FREE Movie from Comcast: Tip-of-the-Day #230

CUSTOMER SERVICE IMPROVEMENT - YOU BENEFIT!

I recently had to have Comcast (now owned by Xfinity) come out and install a Universal DVR so that I could watch my shows on my newly purchased second television (a blatant protest on 24/7 golf channel streaming in the den).

They came out once, apparently set me up, took off. Typical vendor scenario, right?

The very next day nothing worked. Well, in near panic I called Comcast - Real Housewives of Orange County was on and I wasn't going to miss it!

They came back out - promptly in fact - and fixed the problem. They weren't sure what had happened but the guy who came (on a Sunday no less) was very likable and he was in and out in a flash.

About a week and a half later I got a coupon for one free On Demand movie. I'm impressed! They explained that they don't like to have to inconvenience customers more than once, but sometimes it happens.

Now I'm not saying you should call Comcast out to your house twice in order to score the free movie - but I am saying that if you DO have to call them out, you can tell them that you know for certain they have these floating around. :)

Enjoy!